Compliance Hub Solutions:
Comprehensive Services for Established 245D Providers

At Compliance Hub Solutions, we recognize that once your license is active, the real work begins. For established 245D providers, compliance is not a one-time checklist—it's a continuous process of staying aligned with DHS expectations, federal regulations, and industry best practices. We offer end-to-end compliance support designed to strengthen your agency's systems and prepare you for DHS audits.

Compliance professionals reviewing documents

End-to-End Compliance Support for 245D Providers

As former providers and DHS consultants, we understand the real-world compliance obstacles you encounter daily. We've built specialized solutions for the exact pain points that put your license at risk and ensure your service delivery is audit-proof.

Comprehensive File Auditing

Thorough review of participant and employee files against DHS standards and HCBS waiver requirements to catch compliance gaps before DHS does.

Policy & Procedure Development

Custom policy manuals aligned with DHS and HCBS requirements, practical and reflective of your actual operations.

Operational System Support

Structured filing systems, process workflows, and compliance tools that ensure audit-readiness and operational efficiency.

Staff Compliance Consulting

Training oversight, competency assessments, and supervision documentation systems that meet 245D standards.

Why Partner with Compliance Hub Solutions?

Choosing us means more than hiring a consultant—you gain a compliance partner who walks with you through every stage of provider operations. Our proactive approach and regulatory expertise ensure your agency stays audit-ready at all times.

Proactive Approach
We find and fix compliance risks before DHS does, ensuring your agency stays ahead of potential correction orders and licensing sanctions. Our preventive audits identify gaps early.
Tailored Solutions
From one-time audits to ongoing compliance partnerships, we adjust to your agency's unique needs and service delivery model. Every solution is customized to your operations.
Regulatory Expertise
We continuously track updates to Rule 245D, DHS bulletins, and HCBS federal standards so you stay current with all compliance requirements without the research burden.
Audit-Readiness
At any moment, your agency can confidently face a DHS visit. We ensure all files, policies, and systems are inspection-ready with organized documentation and compliant processes.
Stress Reduction
You focus on delivering quality services to participants—we handle the compliance mechanics. Our systematic approach reduces administrative burden and compliance anxiety.
Proven Track Record
As former providers and DHS consultants, we bring real-world experience from both sides. We've successfully helped agencies pass audits and maintain licensing compliance.
Comprehensive Support
End-to-end compliance coverage from file auditing to policy development, staff training to operational systems. One partner for all your 245D compliance needs.
Ongoing Partnership
We don't disappear after an audit. Build long-term compliance stability with continuous support, regular check-ins, and updates on regulatory changes affecting your agency.

Our Comprehensive Service Offerings

Deep dive into our specialized compliance services designed specifically for 245D providers. Each service is backed by years of DHS consulting experience and real-world provider knowledge.

Program File Audits
Comprehensive review of participant records including:
  • CSSPs & Service Addendums verification
  • Progress notes compliance review
  • Outcomes & goals alignment check
  • Critical incident documentation audit
  • HIPAA/DHS data privacy compliance
Employee File Audits
Staff record evaluation for full licensing compliance:
  • NetStudy 2.0 background verification
  • Position documentation accuracy
  • DHS-mandated training records
  • Supervision logs for unlicensed staff
  • Designated Coordinator oversight
Policy Manual Development
Custom policies aligned with current regulations:
  • Maltreatment reporting procedures
  • Emergency preparedness plans
  • Service termination protocols
  • Grievance & complaint handling
  • Positive support transition plans
Incident Management Systems
Structured incident reporting and review processes:
  • Incident reporting timelines setup
  • Internal review documentation
  • Corrective action plan development
  • Follow-up tracking systems
  • DHS reporting compliance
Staff Training Programs
Complete training oversight and documentation:
  • Orientation program development
  • Annual refresher training tracking
  • Competency assessment tools
  • Person-centered planning training
  • Vulnerable Adult Act education
Operational Templates & Tools
Agency-specific compliance management tools:
  • File audit checklists creation
  • Training tracker calendars
  • CSSP addendum templates
  • Outcome progress tracking forms
  • Monthly internal audit schedules

Common Provider Situations We Solve

Surprise DHS Visits
Rapid preparation and file organization for unexpected licensing visits
Correction Order Response
Correcting issues and implementing preventive measures after DHS findings
New Manager Support
Training and systems for new Designated Managers or Coordinators
File System Overhaul
Organizing years of informal documentation into compliant systems
Service Expansion
Compliance setup when expanding into new 245D service areas
Internal Compliance Programs
Building sustainable compliance systems for long-term stability

Start Your Compliance Journey

Let us help you build audit-proof systems that protect your 245D license and ensure continuous compliance with DHS standards.

What you'll get:

  • DHS audit-ready file systems and documentation
  • Customized 245D policy manuals and procedures
  • Staff training systems that meet compliance standards
  • Ongoing compliance monitoring and support
  • Peace of mind during DHS licensing visits

Our proven process:

Comprehensive Assessment

Custom Solution Design

Audit-Ready Implementation

Goal Alignment

Timeline Planning

Review & Feedback

Schedule Your Compliance Assessment

Get a 30-minute consultation to discuss your specific compliance challenges and how we can help.

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